Website Migration
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Q: What exactly does web site migration imply and what does it entail?
A: The web site migration service provided by FaithTech is absolutely free and consists of transferring all your files, databases and e–mails from your present web hosting provider to your new web hosting account with us. We will also update all the settings needed for your websites to be completely operational on our ultra–modern cloud hosting platform.Our technicians are completely capable of moving just about any website. With years of work experience in the industry, they’re well–versed in the inner workings of our hosting platform, our Control Panel and all other famous Control Panels. For them, moving a custom–made web application with numerous custom libraries is as elementary as moving a plain WordPress–based blog.
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Q: Just how long will it take for my web site to be transferred over to your platform?
A: While we can’t give you a precise time frame, because there are lots of factors, including the size of the files and databases, the physical location of the current host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we’ll do our best to move your site within 48h, and in certain cases – within 24h (if the content is not very large).
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Q: What info will I need to give to your Website Migration Department?
A: We will require the login information for your old hosting provider’s Control Panel and the web site’s name (domain name).
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Q: You will access delicate data. How can I be sure that you won’t abuse it?
A: User privacy is one of our foremost responsibilities – because of this, both our payment transaction page and our Control Panel login page are secured with enterprise–grade SSL certificates. We employ security measures, which include, but are not limited to: physical, electronic and managerial methods to secure the information that we receive on the Internet. And we also have a detailed and strict Privacy Policy, which describes the types of information that we gather.
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Q: Will there be any downtime for my site?
A: Your web site will continue to work just like it did before with your former web hosting provider. After we have completed the transfer, your web site will be configured to work on our web hosting platform and we will alert you to preview it. If it is functioning correctly, all you will have to do is edit the name server records associated with your domain. Your web site will be transferred over to us without any downtime whatsoever.
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Q: Will my present web hosting provider need to do anything?
A: Nah. We will never contact your hosting provider about anything at all. They will not be aware of the website migration either.
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Q: Which web hosting providers can you migrate website content from?
A: We can migrate your site from any hosting provider or any Linux–driven web hosting platform so long as we can gain access to the Control Panel and there is FTP access available.The only web sites that we can’t transfer are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.