Many individuals who start using their 1st hosting account, or change companies, usually have questions concerning how specific operations are accomplished or run into difficulties when setting up different things like emails, website settings, and so on. For this reason, a lot of hosting companies have compiled documentation with the most frequently asked questions and problems so as to help their customers get information quickly and seamlessly. As a result, the technical support team members can spend more time on real issues that certain customers may be encountering, since the solution for the minor things will already be available online and clients can solve them without getting in touch with the technical support team. Having thorough documentation is critical, particularly for new clients without any practical experience whatsoever, since the web hosting service entails a huge number of functions and lots of people can get bewildered about what to do. A good information repository can both help you execute the procedures that you want and discover how the hosting service functions as a whole.

Extensive Online Documentation in Shared Website Hosting

All Linux shared website hosting packages that we are offering include a comprehensive knowledge base where you can find all you need to know in regard to your hosting account. Whether you wish to set up a brand new database, to forward a domain name by means of an .htaccess file or to set up an email address on your computer or phone, you can just check our step-by-step help articles and all the info that you need will be there. When you visit a particular section of the Hepsia Control Panel, you can see articles that are associated with the functions that you can access through it. In case you prefer to check the complete archive of articles and get familiar with all the functions that Hepsia is offering, or simply to read generic info about the hosting service, you can browse the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We have done our utmost best to encompass any challenge that you could stumble upon, but in case you do not find the info that you are searching for, you can always touch base with us, as our help desk support team is available to you around the clock.