Service Uptime Guarantee in Shared Website Hosting
All our shared website hosting packages include a 99.9% service uptime warranty. We can achieve that by using a cutting-edge cloud hosting platform where each and every service (files, e-mails, databases, etc.) has its own cluster of machines. We do not run everything on a single server as most providers do, so we have practically got rid of the downtime of any service and even in peak times we can balance the load between web servers for the greatest achievable performance of your Internet sites. If one web server fails, the other ones in the cluster will take over to provide continuous functioning of the web sites. To protect yourself from infrastructural problems, our web server facilities use effective diesel backup generators and a number of independent Internet providers as to ensure that visitors will be able to reach your websites no matter what. We also have a team of qualified professionals monitoring the web servers 24/7/365.
Service Uptime Guarantee in Dedicated Hosting
While we cannot control what you do with your dedicated server, the types of offline software and / or script-driven apps you install on it or how often you restart it, we can make certain that it’s accessible a minimum of 99.9% of the time. Your machine is going to be situated in our state-of-the-art facility at the heart of Chicago and its uptime and availability is going to be ensured by powerful diesel backup generators and redundant Internet providers, so no outages or any other infrastructural troubles shall affect the proper functioning of your web sites at any time. Our professional group of system admins will make sure that if your server freezes for some reason, it will be restarted quickly. To prevent any chance of failures, we're going to give you a server with new and extensively tested hardware components to make sure that your websites are working no matter what.