Linux Dedicated Servers Hosting Packages
Round–the–Clock Support Service

A Sixty–Minute Ticket Response Time Guarantee

All your support requests will be responded to within maximum sixty minutes after the support ticket or e–mail was submitted. If your case calls for further assistance from a sysadmin, we will direct the support ticket or the e–mail to the person in charge and we will leave a comment to inform you that more time will be required for finding the optimal solution. And if you take advantage of the Administration Services package, any of the server administration services included there will be executed whenever you prefer.

An Excellent Client Care Service

If you require any help with our Control Panel or with any of the apps that we’ve pre–installed on the dedicated hosting server on your behalf, don’t hesitate to contact our tech support staff at any moment through the ticketing system. Additionally, if you require assistance managing your dedicated hosting server, you can make use of our Administration Services package, which includes OS updates on a weekly basis, problem troubleshooting and installation services, server monitoring and rebooting procedures, data backup disk storage space, etcetera.

An Intuitive Help Area

Every Linux dedicated servers hosting package comes with our cost–free Control Panel, which offers an integrated knowledgebase plus a collection of instructional video tutorials. Whenever you need assistance working with the Control Panel, just hit the Videos or Help buttons located in the upper right corner.