Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer service staff is educated to efficiently care for all Linux shared website hosting packages users’ questions and advise questions. Through our ticketing system, you’ll be able to post your question and a support team member will return to you in less than maximum an hour. In fact, practice proves that the regular reaction period is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us at any time necessary. Our crew of qualified professionals will undoubtedly be online for you 24x7x365 to react to all of your questions and to deal with any problem you will likely have. You are able to open a support ticket from your Control Panel or send us a message at any time. Additionally, on working days, you can easily call us or make use of the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has incorporated a comprehensive information base into the Control Panel so you’re able to receive beneficial step by step instructions whenever you want. Each part of the Control Panel possesses its own contextual guide area displaying a selection of how–to posts. We have also made educational videos to give you a more effective idea of exactly how to complete any given process.