1 hour ticket response
Our team of tech support engineers is specialized in offering prompt answers to all your inquiries. We will review your support ticket once it has been submitted and will respond with a solution to the problem within maximum one hour after the client support ticket submission. In reality, our average helpdesk ticket response time is 20 minutes.
A Premium–Quality Help Desk Service
Our customer service team members have immense experience in the Linux shared website hosting packages arena and are qualified enough to provide a prompt solution to your problem. If, however, the situation at hand is not within the competency of a support technician, the tech support ticket will be sent to a developer or sysadmin for additional assistance.
An Intuitive Help Center Section
To help you get a quick tip on how to use a particular service, we have incorporated a truly intuitive Help section in your Control Panel. You can browse through a wide collection of web hosting account management articles and website administration articles, explore our F.A.Q. library or check our instructional video tutorials.
